IBM Daksh

IBM Daksh, a wholly owned company of IBM Corporation, is a leading provider of Business Process Outsourcing (BPO) solutions with over 20,000 employees spread out across its India and Philippine operations centers.

Established as a result of the acquisition of Daksh eServices by IBM Corporation in 2004, IBM Daksh provides a variety of customer relationship management solutions to its Fortune 500 clients, including call handling, email processing and technology support.

IBM Daksh offers a competitive salary and benefits package, career advancement opportunities and professional development, including Six Sigma training for all its employees. Its highly dynamic culture cultivates workforce diversity and values dedication, innovation and trust in all relationships.

Heralded as the “Contact Center Vendor of the Year” in Asia Pacific by Frost and Sullivan (2006), IBM Daksh is all set to spearhead the next generation global operations in business transformation.

Work for a company unlike any other.
Because you are NOT like everybody else.
Be an IBMers

Customer Care Specialists – Airline/Travel Account
(Mandaluyong City or Quezon City)


  • Excellent oral and written English communication skills
  • Proficient in computer and internet applications
  • Completed 3 years of college education in any course, or finished a two-year diploma or certificate course
  • Fresh graduates or those without work experience are welcome to apply
  • Willing to work on graveyard, holiday and weekend shifts
  • Willling to be assigned in Mandaluyong or Quezon City

We offer a premium for previous contact center experience.

For Customer Care Specialist positions – walk in applicants are prioritized.
IBM Daksh Recruitment and Training Center
3/F EDSA Central Pavilion
EDSA corner Shaw Blvd., Mandaluyong City

IBM Daksh Quezon City
41 Commonwealth Avenue (Formerly Nissan Showroom)
Quezon City

Call our Hotline
Recruitment Hotline (02) 840-6000
Office hours only