Club Balai Isabel

The company is a newly opened residential resort in Talisay, Batangas. Located along the shoreline of Lake Taal and offering an enchanting close up look at Taal Volcano, Club Balai Isabel can accommodate 300 persons in hotel standard rooms and facilities. Only 15 minutes from Tagaytay, it has become a favorite getaway of companies and families alike.

The company is rapidly growing to keep up with the demands of the market. We want to build a culture of customer intimacy and excellence. We are looking for winners to join the team.

Resort General Manager
(Batangas)

 Responsibilities:

planning and organising accommodation, catering and other hotel/resort services;

promoting and marketing the business;

managing budgets and financial plans and controlling expenditure;

maintaining statistical and financial records;

setting and achieving sales and profit targets;

regular reporting to the board of directors;

recruiting, training and monitoring staff;

planning work schedules for individuals and teams;

meeting and greeting customers;

dealing with customer complaints and comments;

addressing problems and troubleshooting;

ensuring events and conferences run smoothly;

supervising maintenance, supplies, renovations and furnishings;

dealing with contractors and suppliers;

ensuring security is effective;

carrying out inspections of property and services;

ensuring compliance with licensing laws, health and safety and other statutory regulations;

Requirements:

A college diploma or university degree in hospitality management or a related field;

Minimum of 5 years experience as General Manager or Director of Operations in a deluxe hotel/ resort;

Competent in all areas of operations with proven ability on revenue generation, developing /executing business plans and skilled in fiscal management practices;

Excellent communication and interpersonal skills with ability to lead a diverse team, he/she will be responsible in delivering a world –class facility, high quality service and financial success of the resort

Club Balai Isabel
E. Rodriguez Avenue, Moonwalk Paranaque

IBM Daksh, a wholly owned company of IBM Corporation, is a leading provider of Business Process Outsourcing (BPO) solutions with over 20,000 employees spread out across its India and Philippine operations centers.

Established as a result of the acquisition of Daksh eServices by IBM Corporation in 2004, IBM Daksh provides a variety of customer relationship management solutions to its Fortune 500 clients, including call handling, email processing and technology support.

IBM Daksh offers a competitive salary and benefits package, career advancement opportunities and professional development, including Six Sigma training for all its employees. Its highly dynamic culture cultivates workforce diversity and values dedication, innovation and trust in all relationships.

Heralded as the “Contact Center Vendor of the Year” in Asia Pacific by Frost and Sullivan (2006), IBM Daksh is all set to spearhead the next generation global operations in business transformation.

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Customer Care Specialists – Airline/Travel Account
(Mandaluyong City or Quezon City)

Requirements

• Excellent oral and written English communication skills
• Proficient in computer and internet applications
• Completed 3 years of college education in any course, or finished a two-year diploma or certificate course
• Fresh graduates or those without work experience are welcome to apply
• Willing to work on graveyard, holiday and weekend shifts
• Willling to be assigned in Mandaluyong or Quezon City

We offer a premium for previous contact center experience.

For Customer Care Specialist positions – walk in applicants are prioritized.
IBM Daksh Recruitment and Training Center
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IBM Daksh Quezon City
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Quezon City

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