Advertised: 9-5-08 | Closing Date: 7-7-08
Transcom (Nucomm International)
Transcom WorldWide is a rapidly expanding Customer Relationship (CRM) solution provider, with 55 service centres employing more than 13,100 people delivering services in 28 countries – Austria, Belgium, Chile, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Italy, Latvia, Lithuania, Luxembourg, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Spain, Sweden, Switzerland, The Netherlands, Tunisia, the UK and the USA.
The company provides CRM solutions to clients in a wide range of industry sectors. Transcom offers clients a broad array of relationship management services including among others: inbound customer service, outbound telemarketing, debt collection and credit management services, outsourcing of administrative tasks, contract automation and legal services. Client programs are tailor-made and range from single applications to complex programs which are offered on a country specific or international basis in up to 33 languages.
More information can be found on www.transcom.com.
IT Reporting Developer
(National Capital Reg - Pasig City)
Responsibilities:
- Software development of interfaces between source systems in the production environment to reporting database repositories.
- Development of custom web applications to provide reports and KPIs to management about company performance.
- Development of billing modules based on information acquired from source systems.
- Creation of a company-wide reporting framework for CRM activity.
- Prepare technical and handover documentation.
- Investigate and correct production issues encountered during and after implementation.
- Perform impact analysis for sub-systems and databases that directly or indirectly interact with changes that are implemented.
- Work with the relevant project manager to provide information relating to estimates, tasks and task dependencies.
Requirements:
- Technical profile:
- Minimum 3 year experience in software and business application development
- Experience with Reporting tools such as Crystal Reports, Business Objects or MS Reporting Services, or others.
- Database development experience on any database engine such as MS SQL Server, Oracle, MySQL, etc
- Experience in designing and writing ETL (Export, Transform, Load) jobs for data transfer between systems.
- Web Application Development experience with ASP, .NET framework and/or J2EE
- Experience in CRM and/or Reporting development will be highly valued
- Graduate on Computing, Software Engineering or similar
- Non-technical requirements:
- Eager to learn how a CRM outsourcing company works and how performance is measured.
- Fluent English level.
- Interested in working in an international environment for a major CRM and Credit Management Services company.
- Availability to travel occasionally.
- Applicants must be willing to work in Pasig City.
- Applicants should be Filipino citizens or hold relevant residence status.
Transcom Asia (NuComm International)
4/F Transcom Bldg., Las Fiestas Road,
Frontera Verda, Pasig City
Telephone: 702-2400
www.transcom.com.