Orchid Cybertech Services, Inc.

Orchid Cybertech Services Inc., is a growing company in the internet and telecommunications industry. We are seeking experienced and motivated members to work with a major Australian client on various systems and projects. This is a “hands-on” role.

ONE-DAY PROCESSING, No written examinations

If you are qualified based on the qualifications below, you may drop by for your technical interview at 9am.

Technical Support / HelpDesk Agent – DAY SHIFT
(National Capital Reg – Ortigas Center, Pasig City)

 Responsibilities:

• Resolve our customers’ technical queries and concerns by providing real time support accurately for Internet customers in Australia through phone and email.
• ADSL, Dial-Up and network administration experience is an advantage.
• Experience with any of the following platforms, Windows and Linux Operating System Ensure schedule adherence

Requirements:

• CALL CENTER EXPERIENCE IS A MUST
• Candidate must possess at least a Bachelor’s/College Degree or Post Graduate Diploma / Master’s Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
• Knowledge in TCP/IP, OSI Layers, Firewall, VPN, SMTP, POP3
• Must be knowledgeable in operating network equipment such as adsl and dial-up modems, routers, firewalls, proxy servers
• Required language(s): English
• Applicants must be willing to work in Pasig.
• Applicants should be Filipino citizens or hold relevant residence status.
• Preferably 1-4 yrs experienced employees specializing in Customer Service or equivalent.
• Full-Time positions available.
• Can start immediately

NO GRAVEYARD SHIFT!!!

If you posses ALL of the requirements above, we invite you for a technical interview at the 21F Robinsons Equitable Tower, Ortigas, Pasig (beside Robinsons Galleria).

Please bring a copy of your resume.

You may also send your resume to:
ocsi_hr@tpg.com.au
ocsi_recruit@tpg.com.au