Advertised: 30-5-08 | Closing Date: 28-7-08

 

Transcom Asia

 

Transcom’s 5 Key Values:

1. Honesty – Is critical in everything we do. Being an open book. It is from Honesty that trust and Loyalty are built.

2. Fun – Means enjoying the work we do, enjoying the team spirit, enjoying the daily contact with our clients. When there is no fun, there cannot be lasting lasting commitment.

3. Passion - Implies enthusiasm, commitment, energy and pride in our work. Passion dictates what we “put in” to life and normally what people “put in” will balance what they get out.

4. Innovation - Means creativity, finding solutions where others see barriers. An open mind creates opportunities, overcomes challenges…

5. Excellence – Means standing out, striving for perfection in everything we do. It implies examining, improving, reinventing.

Combined with operational excellence and cutting-edge technology, this philosophy has helped drive Transcom to a leadership position within the contact center industry and consistently deliver breakthrough performance for its clients.

Reporting Analyst
(National Capital Reg – Ortigas, Pasig City)

Responsibilities:

• The successful incumbent will assist in the creation and implementation of external and internal reports.
• You will be required to gather data for and populate internal and external production and marketing reports.
• You will analyze client data and finished reports to ensure accuracy and completeness and accurately track the finish times on all daily/weekly/monthly tasks.
• You will provide ongoing analysis on all internal and external reports to point out issues or areas that require refinement. You will also continue to develop new methods of reporting and/or new processes to increase our efficiency and high level of accuracy.
• You will meet with Account Managers or Client Coordinators weekly to get updates on new campaigns as well as details on any new request.
• You will meet with the Manager on an ongoing basis to communicate any issues or roadblocks affecting delivery time or access to data.
• In this role, you will be reporting directly to the Reporting Manager.

Requirements:

• Candidate must possess at least a Bachelor’s/College Degree or Post Graduate Diploma / Master’s Degree in Mathematics, Science & Technology, Business Studies/Administration/Management, Economics, Finance/Accountancy/Banking or equivalent.
• Candidate must be shift flexible.
• Required skill(s): Advance use of Excel, Statistical Analysis, Data Trends.
• Required language(s): English.
• At least 1 year(s) of working experience in the related field is required for this position.
• Applicants must be willing to work in Ortigas,Pasig City.
• Applicants should be Filipino citizens or hold relevant residence status.
• 2 Full-Time positions available.

Transcom Asia
4th Flr. Transcom Center Bldg.,
Las Fiestas Rd. Fontera Verde Compound,
Pasig City,
National Capital Reg 1600
Telephone: 702-2400 Ext: 38015 / 38112

Advertised on 31-5-08 | Application deadline on 29-7-08

Convergys Corporation (NYSE: CVG) is a global leader in providing customer care, human resources, and billing services. Convergys combines specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services, and software support. Clients in more than 60 countries speaking nearly 30 languages depend on Convergys to manage the increasing complexity and cost of caring for customers and employees. Convergys serves the world’s leading companies in many industries including communications, financial services, technology, and consumer products.Convergys is a member of the S&P 500 and a Fortune Most Admired Company. Headquartered in Cincinnati, Ohio, Convergys has more than 66,000 employees in 65 customer contact centers, three data centers, and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia. For more information visit www.convergys.com.

 

Inbound Technical Customer Service Associates – Internet Service Assistant (Ortigas)

(National Capital Reg – Ortigas)

• Good listening and responding skills
• Courteous – with strong customer service orientation
• Ability to multi-task

REQUIREMENTS:

• Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field. Computer related courses are preferred but not required.
• Completed at least 2 years of college or its equivalent
• Has a strong command of the English language
• Good communication skills
• Knowledgeable with various software applications such as MS Word and MS Excel
• Must be amenable to graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime
  Required language(s): English.
  Applicants must be willing to work in Ortigas.
  Applicants should be Filipino citizens or hold relevant residence status.
  Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.

  Applicants with the following will have an advantage
1. NBI Clearance
2. Certified true copy Transcript of Records
3. SSS # (Photocopy of E1 form or Digitized ID)
4. Clearance from previous employer (If applicable)
5. Philhealth # (If applicable)

Interview invitations and status updates may be sent via email
so please check your email regularly.

Convergys Corporation

 

Convergys 1 Building 6796 Ayala Ave. cor. Salcedo St. Legaspi Village Makati City 1200.
www.convergys.com

 

Advertised: 23-4-08 | Closing Date: 21-6-08.

EXCELASIA TRAINING AND DEVELOPMENT INC.

WE ARE EXCELASIA, the most progressive people development company in the market today. ExcelAsia is a training and development company focused on developing Filipino Job-Seekers for the human resource demand of the Call Center industry.

ExcelAsia has headquarters in both Manila and Cebu and works with Call Center Clients and Filipino job seekers in both areas. To date, ExcelAsia has trained and re-trained over 6,000 call center applicants in Cebu, Manila and Mindanao and has helped most of them acquire jobs in the Call Center industry, as well as various other industries in the nation.

Call Center Agents FREE TRAINING !!!
(National Capital Reg – Makati City, Quezon City, Pasig, Alabang)

Responsibilities:

• ExcelAsia is offering 10-days FREE CALL CENTER TRAINING!!! No Fees, absolutely FREE !!!
• We will endorse you to our partner Call Centers after you pass our training
• Do not pass up this GREAT OPPORTUNITY !!!
• You are welcome to walk-in for briefing from Monday to Friday at 1:00 pm to 3:00 pm
• LIMITED SLOTS AVAILABLE.
• Our HIT RATE for job placements after training is 70%!!
• or look for Aisha at the numbers provided below (HR Dept.)
• 200 TRAINEES ARE NEEDED EVERY MONTH, FREE CLASSES TO BEGIN ON May 5, 2008.
• SCHEDULE OF CLASSES – Monday to Friday 9:00 am to 6:00 pm

Requirements:

• Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field. > minimum requirement is at least 2 years collage
• Required skill(s): Good Communication Skills, Customer Service Orientation.
• Preferred skill(s): Sales Skills, Technical Support, Telemarketing Skills.
• Required language(s): English.
• Applicants must be willing to work in Makati City,Quezon City,Pasig,Alabang.
• Applicants should be Filipino citizens or hold relevant residence status.
• Fresh graduates/Entry level applicants are encouraged to apply.
• 99 Full-Time positions available.

Excel Asia
2/f Bldg. 2, Jannov Plaza, 2295 Pasong Tamo Ext.,
Makati City.
Telephone: 02-8487095/6/8 loc. 14 (HRD dept.)
Hotline: +639177898801

TO ExcelAsia Makati : from Edsa get down at MRT Magallanes Station, take the FTI Jeep towards Pasong Tamo Extension, you will see Bridgestone sign on your left, Jannov Plaza is right after the Bridgestone sign, Chevrolet is also across our building

TO ExcelAsia Alabang : from Sucat, take the jeep that goes to the West Service Road go down at Total Gas Station > Unit 6-10, 4th Flr RB Building # 1 Don Jesus Blvd. cor West Service Road. Alabang Hills Muntinlupa City Tel #: 772-2822/3